Granite Bay Strength & Conditioning — Privacy Policy
Last Updated: March 23rd, 2026

Granite Bay Strength & Conditioning (“GBSC,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to all visitors, members, parents/guardians, and anyone who interacts with our website, services, or facilities. GBSC operates in Granite Bay, California and complies with all applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).

1. Information We Collect
We collect information that helps us operate safely and effectively:
• Name and contact information (email, phone number)
• Membership details
• Waivers, PAR-Q responses, and health/safety information
• Emergency contact information
• Parent/guardian information for youth programs
• Messages you send us by email, phone, or SMS

Payment Information
GBSC does not collect or store full payment card numbers. All payments are processed securely by Daxko / Zen Planner Payments, which handles PCI compliance and data security.

Automatically Collected Information
When you visit our website, we may collect:
• Device and browser information
• IP address
• Website usage data
• Cookies and analytics data (via Google Analytics)

2. How We Use Your Information
We use your information to:
• Manage memberships and class reservations
• Process payments through Daxko
• Communicate about appointments, billing, schedule updates, and gym notices
• Send occasional marketing emails (opt-out available)
• Respond to messages you send us
• Maintain safety and compliance
• Improve our website and services

We do not sell or share your personal information for advertising.

3. Communication Practices

Email
We use email for appointments, billing, schedule changes, holiday closures, gym notices, and occasional marketing. You may unsubscribe from marketing emails at any time.

SMS/Text Messaging
GBSC uses SMS only as a public-initiated contact channel. You text us first, and we reply manually. We do not send marketing texts, automated texts, or transactional SMS. Standard message and data rates may apply.

Phone Calls
We use manual phone calls for returning inquiries, member support, and safety issues. We do not use robocalls or automated dialing systems.

4. Youth and Minor Information
For youth programs, we collect:
• Parent/guardian contact information
• Emergency contact information
• Signed parental consent
• Relevant health or safety information

We do not market directly to minors. Youth data is used only for safety, participation, and communication with parents/guardians.

5. How We Share Information
We share information only with trusted service providers:
• Zen Planner (member management, waivers, scheduling)
• Daxko / Zen Planner Payments (payment processing)
• GoDaddy (website hosting)
• Google Analytics (website analytics)

These providers may access information only to perform services on our behalf. They may not use your information for their own marketing. We do not sell personal information.

6. Your Privacy Rights (California Residents)
California residents have the right to:
• Know what personal information we collect
• Request access, correction, or deletion
• Opt out of marketing communications
• Limit the use of sensitive information
• Not be discriminated against for exercising their rights

To make a request, contact us at:
[Insert GBSC Email]
[Insert GBSC Phone Number]

We may need to verify your identity before fulfilling your request.

7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we work with reputable, compliant service providers and limit access to authorized personnel.

8. Data Retention
We retain information only as long as necessary for membership management, legal requirements, and business operations. Waivers and PAR-Q forms may be retained longer for liability protection.

9. Cookies and Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand usage and improve performance. You may adjust cookie settings in your browser at any time.

10. Changes to This Policy
We may update this Privacy Policy as our services or legal requirements change. The “Last Updated” date will reflect the most recent version.

11. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:

Granite Bay Strength & Conditioning
info@gbstrength.com
916-884-0321